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Terms of Service

Last updated: March 2026

Welcome to Litchi Tech. By accessing or using our website at litchitech.co.za, you agree to be bound by these Terms of Service. Please read them carefully before placing an order. If you do not agree to these terms, please do not use our website.

1. About Us

Litchi Tech is a South African online retailer specialising in electronics, tech accessories, and gadgets. We operate as a dropshipping business, sourcing products from authorised South African distributors and delivering them nationwide. All prices are displayed in South African Rand (ZAR) and include 15% VAT.

2. Ordering & Acceptance

When you place an order on our website, you are making an offer to purchase the selected products. Your order is only confirmed once you receive an order confirmation email from us. We reserve the right to refuse or cancel any order at our discretion, including in cases of:

  • Pricing errors or product description errors
  • Stock unavailability after order placement
  • Suspected fraudulent activity
  • Failure to verify payment

In the event of cancellation, you will receive a full refund within 5–7 business days.

3. Pricing & Payment

All prices displayed on our website are in South African Rand (ZAR) and include 15% VAT. Prices are subject to change without notice. The price charged will be the price displayed at the time of your order.

We accept payment via PayFast, which supports:

  • Credit and debit cards (Visa, Mastercard)
  • Instant EFT
  • Mobicred
  • SnapScan

Payment is required in full before your order is processed and dispatched. We do not offer credit terms.

4. Shipping & Delivery

We offer nationwide delivery across South Africa. Delivery timeframes are estimates only and are not guaranteed. Standard delivery typically takes 3–7 business days from the date of payment confirmation.

  • Free shipping on orders over R1,000
  • Standard shipping fee of R150 on orders under R1,000
  • Delivery to main centres and outlying areas — remote areas may incur additional charges

Risk of loss and title for products pass to you upon delivery. We are not responsible for delays caused by courier services, weather, or other factors beyond our control.

5. Returns & Refunds

Our full returns and refunds policy is available on our Returns Policy page. In summary, we accept returns within 7 days of delivery for defective or incorrectly supplied items, in accordance with the Consumer Protection Act 68 of 2008.

6. Product Information

We make every effort to ensure product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions or other content on our website are error-free. Product images are for illustrative purposes and may differ slightly from the actual product. Specifications are sourced from our supplier and may change without notice.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Litchi Tech or its content suppliers and is protected by South African and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by South African law, Litchi Tech shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products purchased from us. Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.

9. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the South African courts.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes acceptance of the new terms.

11. Contact Us

For any questions regarding these Terms of Service, please contact us:

Litchi Tech

Email: [email protected]

Website: litchitech.co.za